Sun, 10 May 2026

Sales and Marketing

New joint capabilities of Klaviyo and Shopify to accelerate global commerce growth

By FutureCIO Editors March 18, 2026

Photo shows (from left): Wilson Go, Kyndryl Philippines Managing Director; Andrew Lim, Kyndryl ASEAN Managing Director; TG Limcaoco, BPI President and CEO; Elly Keinan, Kyndryl Global Group President; and Mariels Winhoffer, Kyndryl Global Business Development Leader.

Kyndryl and BPI marks a decade of partnership

FutureCIO Editors January 9, 2024

Image by Oleksandr Pidvalnyi from Pixabay

Jobstreet transforms employment platform

FutureCIO Editors December 15, 2023

Holiday havoc: Surge in cyber threats threatens festive season joy

Reuben Koh December 4, 2023

Photo from Lalamove, https://www.lalamove.com/en-ph/blog/lalamove-additional-stop-multi-stop-delivery

Lalamove partners with Freshworks to improve sales efficiency

FutureCIO Editors December 1, 2023

Image by G.C. from Pixabay

Singapore Airlines enhances customer experience with Tata Communications

FutureCIO Editors November 13, 2023

Image by Tumisu from Pixabay

Zendesk launches generative AI offerings for CX

FutureCIO Editors October 24, 2023

Photo from Corporate Dell Technologies

Dell brings its four-pronged AI strategy to APJ

FutureCIO Editors October 23, 2023

Image by Pexels from Pixabay

Malaysian banks continue to improve CX quality

Tom Mouhsian October 9, 2023

SFA and GenAI to reshape the process automation

FutureCIO Editors October 9, 2023

Photo by Andrea Piacquadio: https://www.pexels.com/photo/crop-businessman-giving-contract-to-woman-to-sign-3760067/

Forrester’s 2023 Singapore CX Index shows scores flat to down

Tom Mouhsian September 26, 2023

PodChats for FutureCIO: Improving CRM’s value in customer engagement

Allan Tan September 22, 2023

Photo by Nick Pampoukidis on Unsplash

Overall CX quality declines among multichannel banks

FutureCIO Editors September 20, 2023

Photo by Nik on Unsplash

EmotionsAI, the first AI to detect users’ emotional needs, launched

Melinda Baylon September 18, 2023

Technologies transforming customer service by 2028

FutureCIO Editors September 13, 2023

Photo by Kevin Ku: https://www.pexels.com/photo/data-codes-through-eyeglasses-577585/

Customer expectations rise as technology advances

FutureCIO Editors September 11, 2023

Sales and Marketing

Subscribe