Thu, 25 Jun 2026

Sales and Marketing

Customer communications failures drive loyalty loss and growing AI skepticism, study finds

By FutureCIO Editors June 19, 2026

Gartner: 35% of CROs to set up Gen AI Ops team by 2025

FutureCIO Editors June 28, 2023

Customer adoption remains low despite significant chatbot investments

FutureCIO Editors June 27, 2023

PodChats for FutureCIO: How to design experiences that drive loyalty

Allan Tan June 12, 2023

Salesforce, Google Cloud unveil new data and AI integration

Gigi Onag June 12, 2023

APAC consumers want security and ease-of-use

FutureCIO Editors June 9, 2023

ExecOpinion: The real value of cloud computing to your business

Allan Tan June 6, 2023

CMOs blame lack of budget as limiting ability to executive strategy

FutureCIO Editors May 29, 2023

PodChats for FutureCIO: A focus on data-driven enables AIA to deliver on its customer promises

Allan Tan May 29, 2023

Forrester: Customer trust in FSI remains weak in APAC

FutureCIO Editors May 26, 2023

Hotel chain to deepen guest experience globally with SevenRooms

FutureCIO Editors May 23, 2023

What technologies CS&S leaders value most in 2023

FutureCIO Editors May 23, 2023

ChatGPT is driving greater AI investments

FutureCIO Editors May 8, 2023

BT and Five9 to hasten cloud contact centre adoption

Gigi Onag May 8, 2023

Winning the battle for attention amid a growing consumption crisis

Albert Nel May 5, 2023

Sa Sa seeks personalised OMO experience for customers

Gigi Onag April 28, 2023

Sales and Marketing

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