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Home Technology Infrastructure & Platforms

Only 12% of I&O leaders exceed CIO expectations, Gartner finds

FutureCIO Editors by FutureCIO Editors
December 22, 2023
Image by aymane jdidi from Pixabay

Image by aymane jdidi from Pixabay

Only 12% of infrastructure and operations (I&O) leaders believe that they exceed the performance expectations of their CIOs, according to a new Gartner, Inc. survey.

“I&O leaders must support senior leadership by proactively contributing to their organization’s ability to navigate economic uncertainty,” said Cameron Haight, VP Analyst at Gartner. 

Cameron Haight

I&O leaders’ challenges

 The survey among 122 I&O leaders from enterprises in North America, EMEA, and Asia/Pacific reveals that cybersecurity risks, supply chain disruptions, talent and skills shortages, and funding challenges are the most frequent threats I&O leaders face this year. 

“While it remains to be seen what 2024 budgets will look like, the lack of real funding growth observed to date could cause projects to be deferred into next year, causing a cascading appropriations challenge,” said Haight. “Given this scenario, I&O leaders must work smarter to achieve business outcomes with fewer resources.”

Navigating headwinds

 Gartner identified three vital actions for I&O leaders to succeed despite challenges, including developing a workplace environment that improves well-being and inclusiveness and undertaking activities that improve I&O efficiency through enhanced analysis capabilities. 

Gartner also emphasises the importance of enhancing I&O’s ability to become a full-fledged partner in digital business activities.

Related:  Microsoft reinforces AI experience through four main solution areas
Tags: cybersecurityGartnerinfrastructure and operations leaders
FutureCIO Editors

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Strategic Insights for Chief Information Officers

FutureCIO is about enabling the CIO, his team, the leadership and the enterprise through shared expertise, know-how and experience - through a community of shared interests and goals. It is also about discovering unknown best practices that will help realize new business models.

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