Maritime technology business Shipnet has launched Helix AI, a solution that leverages advanced data analysis and machine learning to transform decision-making in the shipping industry.
Niall Jack, director of Product Management, said: “The AI models we are developing allow us to use the data on the Helix platform to provide validations, recommendations and optimisations to our customers while continuously improving the quality of information they are feeding in through the feedback mechanisms our AI Models have.”
Helix AI
The solution claims to help automate workflows, populating orders, requisitions and commercial documents with high-quality information without human intervention.
“With Helix, we can completely change the way that we have offered services in the past and adopt new technology as it emerges, hyper-customise the service and insight that customers can receive - all whilst reducing the amount of work they need to do. As the capability of AI tooling improves, I expect we will begin to see natural language querying of Helix data – the ability to ask Helix to provide a summary of safety-related incidents across the fleet, for example, and you will get a structured report - complete with graphs, diagrams and quotations - all generated in seconds by AI,” explained Jack.
Data-driven decisions
John Wills, head of Customer Experience at Shipnet, recognises how businesses in the shipping industry struggle with insufficient data. He claims that the solution’s simplicity, transparency, and ability to connect different business areas can aid in data-driven decision-making.
“Our analytical capabilities with the launch of Helix AI will ultimately transform your business by funnelling your data into Helix, giving the opportunity to find out how your business is performing,” he said.
