Unlocking the potential of workforce automation with AI
At the FutureCIO Conference Hong Kong 2023, several panellists commented on the increasing presence and influence of artificial intelligence in ...
Tag: artificial inteligence
Harnessing the value of AI for business today
According to the Forbes Advisor survey, the most popular applications of artificial intelligence (AI) in business include customer service (56%), ...
Four drivers of technology innovation in customer service
According to Gartner, the four pillars driving technology innovation across customer service and support (CSS) organisations are getting connected, process ...
80% of executives think AI can be applied to any business
A recent Gartner survey of organisations that have deployed AI or plan to deploy within three years found that 80% ...
HKBU sets a high bar for human-AI arts collaboration
The orchestra and an AI virtual choir staged a newly arranged choral-orchestral version of the song Pearl of the Orient, ...
Business strategies for winning in the Sheconomy
“Since 2010, the percentage of women executives increased across all developed regions, with the largest gains in Asia with a ...
PodChats for FutureCIO: Mastering data-driven strategies post-pandemic
Businesses today are collecting troves of data but having massive stores of data doesn’t mean anything if an organisation is ...
The future of intelligent automation in Asia in 2022
Experts at Blue Prism believe that many firms in Asia are continuing to adapt and change to new ways of ...
