Juniper Research forecasts that the global retail spend over chatbots is forecast to reach US$12 billion in 2023; growing to
IBM defines a chatbot as a computer program that uses artificial intelligence (AI) and natural language processing (NLP) to understand
Technology has revolutionised the way businesses in many industries operate. While not a recent phenomenon, the trend has accelerated rapidly
While OpenAI offers the basic functionality of ChatGPT to users for free online, these apps were charging anything from US$10
Forrester‘s Top Cybersecurity Threats in 2023 lists among other things the potential to weaponize artificial intelligence variants like Generative AI
Now, predictive models are underpinning mission-critical tasks, giving organisations a significant competitive advantage and allowing them to provide highly differentiated
Gartner says the technologies with the most current value to service and support organisations are those that support assisted service.
In the past weeks, leaders in AI and machine learning worldwide have debated the “immediate pause of the training of
Generative AI has capabilities that go beyond simple chatbots with normal query-answering features to write essays, debug codes, and explain
Sophos is already working to incorporate some of the prototypes into its products.
Microsoft 365 Copilot is generative AI technology based on GPT-4, a large language model (LLM) created by OpenAI, which is
