Agentforce Sales app in ChatGPT connects intelligence to CRM
FutureCIO Editors
January 14, 2026
The offering enhances AI fluency in unique business contexts.
The offering enhances AI fluency in unique business contexts.
With ChatGPT’s new agentic capabilities, users can instruct it to perform tasks and manage complex workflows.
HubSpot unveils its first CRM, launching a deep research connector with ChatGPT.
A new research report, “Applying Generative AI to IT Operations,” by Enterprise Management Associates (EMA), reveals that 93% of IT
Infobip launched AI Hub, an overhaul of its platform that integrates advanced analytics, AI, and generative AI features with its core Software-as-a-Service (SaaS) portfolio. It
KX has announced the general availability of KDB.AI Cloud, a vector database, for real-time contextual AI. It is available now as
Organisations can now purchase a private version of the ChatGPT and no longer risk leakage of private or sensitive data
Last month, I published The Future Of Cloud report and a corresponding blog post to talk about its future as abstracted, intelligent, and composable.
Fraudsters use AI chat tools to refine their techniques and expand their coercion tactics, according to a report by Sophos
Enterprises are in the very early stages of generative AI adoption, but long-term fragmentation could result if a robust corporate
According to the Forbes Advisor survey, the most popular applications of artificial intelligence (AI) in business include customer service (56%),
In a poll of 2,500 executives, 45% reported that the publicity of ChatGPT has prompted them to increase artificial intelligence