Partnership makes mobile video CX now available across the Asia Pacific
The integration simplifies the process for organisations to launch one-click video chats from SMS, WhatsApp, or MMS, enhancing face-to-face engagements ...
Tag: CPaaS
Upward trend on CPaaS and conversational AI usage
Hong Kong– Businesses in Hongkong are adopting AI-powered conversational commerce and omnichannel communication platforms to enhance their business operations, according ...
Mobile security will drive MFA-related revenue
Juniper Research forecasts that operators will generate US$27 billion from the termination of SMS messages related to multi-factor authentication in ...
Payments key to $25 billion CPaaS market
Global CPaaS market value to reach $25 billion by 2025, realising 260% growth over next five years
CPaaS key to enhancing customer communications
Communications Platform-as-a-Service is helping businesses address the growing opportunities arising from people communicating across different channels.
