Contact routing and analytics to lead APAC contact centre trends for 2021 FutureCIO Editors January 25, 2021 Comprising of on-premise and cloud applications, the Asia-Pacific contact centre applications market is expected to see strong growth due to Read More »
Forget mobile apps, go for messaging FutureCIO Editors January 18, 2021 Are the days of mobile apps numbered? Gartner predicts that by 2025, 80% of customer service organizations will have abandoned Read More »
China Unicom Beijing and Huawei deploy 5G-A GigaUplink network for the 2nd World Humanoid Robot Games