The global Recruitment Process Outsourcing (RPO) market contracted 13% in 2020 as enterprises’ talent demand decreased substantially during the pandemic.
Everest Group reports that although a talent shortage exists across the overall engineering, research and development (ER&D) landscape, the supply
Optimizing application is a mandate for enterprises of all sizes, but enterprises seek more business value from sourcing engagements. According
Process mining is using software to discover and map business processes to optimize and automate them—is an emerging market, growing
Enterprises that were well along their digital transformation journey when the COVID-19 pandemic began have fared far better than others
Five Global Business Services (GBS) organizations are set apart by strategic skilling initiatives that significantly improve business outcomes, employee experience
Intelligent Document Processing (IDP) adoption swells as enterprises seek to lower costs through automation, growing 55-65% in 2021
Hyperscalers will seize more of enterprise IT spend, but other infrastructure vendors will continue to be relevant
COVID-19 has ushered in a new era in human resources that is focused on enhancing employee experience and modernizing employee
Lack of visibility on returns and reduced cash flows have caused somewhat of a dip in enterprise spending on Industry
Everest Group research details how COVID-19 has compelled healthcare payers to future-proof their technology and build more resilient care models.
68% of enterprises fail to achieve desired ROI on digital transformation, and most cite change resistance as key obstacle
