
Everest Group targets to grow the impact-sourcing workforce to 1 million by 2030
Everest Group pledged to increase the impact-sourcing workforce to 1 million by 2030.
Changing lives

Everest Group pledged to increase the impact-sourcing workforce to 1 million by 2030.
Changing lives

Chief information officers (CIOs) plan on making generative artificial intelligence (gen AI) a strategic priority in 2024, according to “Capturing the Generative

For decades, custom applications were the norm and allowed organisations to create applications designed to meet the unique requirements of

Following the pandemic shutdowns in 2020, the global outsourced customer experience management (CXM) market spiked in 2021, with the fastest

In the face of macroeconomic uncertainty, most enterprises feel cautiously optimistic about 2023 and expect to tap outsourcing resources to

Everest Group forecasts enterprise adoption of employee experience management (EXM) platforms will surge 35-40% through 2025 Even with global economic

Shared services (SS) are the precursor to global business services (GBS). Whereas SS serve the needs of a country or

Multi-process human resource outsourcing (MPHRO) deals are on the rise again in 2022 as enterprises seek end-to-end services that include

With increasing disruptions to traditional business models and the rapid adoption of exponential technologies such as Web 3.0, the metaverse

“The metaverse is attracting large investments from technology giants such as Google, Meta, Microsoft and Nvidia to make the virtual

As supply chain issues hamper global economies, Everest Group predicts that the market for supply chain management (SCM) business process

Although enterprise satisfaction with technology service providers improved 5% overall in 2021, talent management has emerged as the biggest reason