
COVID-19 alters how money moves globally
China, India and Singapore lead the world in adoption of alternative payment methods (APMs); US and Canada lag in comparison.

China, India and Singapore lead the world in adoption of alternative payment methods (APMs); US and Canada lag in comparison.

Buyers of MPHRO now list ‘access to better technology’, ‘employee experience,’ and ‘better insights and analytics’ among the most important

More than 50% of GBS centres expanded their digital capabilities in areas such as advanced automation, analytics, cloud and platform-based

Insurers will weaponize technology to drive growth and differentiation. Investments in composable technology platforms, value chain-specific solutions, and nurturing digital

The COVID-19 shutdown is opening the door for BPS 4.0, an era of agile, efficient, and transformative delivery of next-gen

Talent gap emerges as primary obstacle to AI adoption; making AI accessible to all is imperative to digital transformation efforts.

As the COVID-19 crisis drives home the importance of automation, enterprises look to scale RPA initiatives and large tech players

Not sure what Kool-Aid they are drinking from but according to an Everest Group survey of Global 1000 executives, 70%