Leadership often announces that people (employees) are the company’s greatest asset. Like other assets like buildings and equipment, management wants to be able to derive the highest possible economic value from people.
Human capital management (HCM) is about the acquisition, management, and development of employees, including extracting the optimum economic value of an employee’s abilities, experience, knowledge and skills.
While there are many HCM solutions in the market, this paper documents the experiences of SAP SuccessFactors customers and provides an empirical answer to a question: “What results have companies seen from using SAP SuccessFactors solutions?”
Click on this document to read about the experiences of 105 customers involving 305 metrics into 12 categories.
An IDC infobrief towards developing a robust learning and development program is available here for download.