The University of Melbourne has strategically partnered with Rimini Street, Inc. to accelerate digital innovation and reduce risks. This strategic move involves selecting Rimini Support, Rimini Connect, and Rimini Protect for its Oracle Database, EBS, and Hyperion systems.
Daniel Buttigieg, director of enterprise technology at the University of Melbourne, highlighted the University’s focus on digital innovation and user experience enhancement. He said: “The savings we’re achieving by moving to Rimini Street are enabling us to reinvest and refocus on developing new digital solutions and enhancing online access for our users.”
Reducing risks
The University of Melbourne is proactively reducing risks for its customised Oracle Environment through a better support model by Rimini Street.
Buttigieg said that before the partnership, the University was “in a perpetual cycle of upgrades, each one taking months of preparation, testing and deployment.” The risks were also high, threatening them to lose access to their ERP or identity management system.
“By moving over to Rimini Street and not getting access to those newer releases wasn’t impacting us because we weren’t seeing the value of that investment through our support costs,” he added.
End-to-end software support and services
Buttigieg says the switch to Rimini Street allows for better core system support, eliminating the need to dedicate funds and team focus on unnecessary upgrade activities. The University also added Rimini Connect for Email for compatibility with email servers and alignment with security protocols.
“The education industry is highly competitive, and staying on the forefront of innovation requires investment of people, time and money,” Dion Rooney, vice president, industry team and retail solutions of Rimini Street. “We’ve helped many higher learning institutes across Australia, New Zealand and abroad accelerate their timeline to executing their vision simply by providing better support and the ability to optimise and redirect their resources towards modernisation and strategic initiatives.”
