Employees in Singapore believe that 64% of their tasks will be automated or augmented by gen AI within the next five years, according to the Generative AI in the Asia Pacific: Young employees lead as employers play catch-up by Deloitte Insights.
“One key lesson is that the rapid adoption of AI won’t directly eliminate jobs, but the impact will be felt by businesses that fail to adapt. Their employees and, in particular, talent new to the workforce, will be drawn to rival businesses offering AI applications that are capable of redrawing the future of modern work,” Deloitte Asia Pacific’s AI & data capability leader, Chris Lewin, said.
GenAI leads the way
The report, which surveyed 11,900 individuals in Asia Pacific, revealed that students and employees are leading the GenAI revolution across the region, with 81% of students and 62% of employees using GenAI.
GenAI could significantly impact 16% of working hours – over 11 billion work hours – across the Asia Pacific each week enabling employees in the region to save 6.3 hours a week. Moreover, around 41% of those who experienced time savings because of GenAI said their work-life balance improved.
However, only 47% of employees believe their industry is taking full advantage of GenAI and nearly 75% of businesses in Asia Pacific are falling behind on GenAI adoption, according to their employees.
Rapidly changing landscape
Deloitte suggests businesses act proactively to adapt to the rapidly changing landscape by developing and implementing a GenAI strategy, empowering employees to own their AI journey, and developing data infrastructure to embrace Gen AI.
“Rather than just making current tasks more efficient, CEOs and senior leaders need to use the new technologies to completely rethink their company’s processes and business models. Restructuring work to enable the use of gen AI can make for happier employees and customers while also improving profitability,” added Deloitte Asia Pacific’s Consulting Business Leader Rob Hillard.
