To improve customer service contact centre professionals should lead the charge toward governance models that tame behaviours leading to bad
36% of SG banks currently experience significant struggles modifying their existing rules-based anti-money laundering (AML) compliance system, 73% hope AI
The financial services (FS) sector presently has a strategic opportunity to deliver a more sustainable and equitable revival in Hong
ZA Bank has implemented Acuity’s screening solution to improve customer experiences, and at the same time, meet domestic and international
To be future-ready, organisations need to see data management through the lens of visibility, data consolidation and processing, compliance, business
ESG lists several recurring practices in modern application development that showcase a lack of concern for security risks
This is a community problem that continues to exist. The victims are consumers and enterprises. The winners are threat actors.
Frost & Sullivan’s recent analysis, New Trade and Supply Chain Mega Trends to Transform the Global Economy in 2020, predicts
Over half (53%) of businesses devote more than half their IT budget to cybersecurity, 50% of companies increasing cybersecurity budgets
“With the advent of innovative delivery models and shifting focus on value-based care, the demand for interoperable systems will continue
Tools and solutions were already there before the COVID-19 pandemic; new capabilities are being added as companies face off-market and
Achim Granzen describes “ADA — Advancing DBS with AI,” and how it was conceptualized to provide data ingestion, data security,
