Deployment of Genesys Engage by Vietnam’s leading consumer finance firm leads to a significant increase in customer satisfaction levels by
Automated parcel delivery technologies are growing due to the rise in consumer demand for faster deliveries with Lux Research predicting
launch of HSBC China’s Smart Mobile Onboarding (SMO) for customers across mainland China, to enable individual customers to apply for
FutureCIO spoke to Vinayak Mohan, associate director, Cognitive Automation and AI, KPMG China, for his view on how CIOs should
According to the European Centre for Disease Prevention and Control 378,041 cases of COVID-19 have been reported since 31 December
“To effect change, there must be a stimulation of a magnitude that means companies cannot do anything but make bold
With the new coronavirus impacting global supply chains, supply chain leaders should focus on three impact areas for their initial
The sky is falling! IT spending forecast hit by coronavirus impact and downside risks continue to escalate, according to IDC
Gartner says CIOs should focus on three immediate actions to prepare for coronavirus disruptions. CIOs must have large-scale business plans
Firms adopt digital marketing and remote working technologies to sidestep COVID-19’s impact on business operation. Omdia predicts that multitenant hosted
The main reasons given for going branchless are to reduce costs and boost operational efficiency. Now there’s a new and
Banks are obsessed to create innovative products, but it must use blockchain. His view is that blockchain is a technology
