Gopalakrishnan Kolathu, business development executive, IBM Services, shares his views on AIOps and how organisations can benefit advances in AIOps.
Pierluigi Cau, director of Solutions Engineering APAC at GitHub, offers his take on the security as part of the development
When customer data is being used to build data models, having customer-centricity in mind will ensure that their interests and
IDC says the most digitally mature organizations adapted quicker to challenges brought by the COVID-19 pandemic.
In the consumer products sector, the companies that will win are the ones who recognized what has changed for good
Automation/robotics, advanced data analytics, IoT & sensorization, security & privacy, and business model innovation are the five critical success factors
Even as countries across the region continue to grapple with the fall-out of the pandemic, there’s a concerted effort to
Cost optimisation, customer experience, and revenue growth are top focus areas for AI Initiatives, only 21% admit their AI projects
IDC says “this crisis is providing a training ground for companies to consider the parts of the business that can
To improve customer service contact centre professionals should lead the charge toward governance models that tame behaviours leading to bad
Tristan Chiappini talks about the evolution of payments, and how start-ups like PPRO must evolve and differentiate themselves to find
COVID-19 has taught us that it is not enough to be resilient. We need to not only survive but also
