The report finds that organisations look to AI and automation to boost efficiency, ensure compliance, and improve the employee experience.
HubSpot unveils its first CRM, launching a deep research connector with ChatGPT.
It may not seem like a likely early adopter of emerging technologies, but Heineken hopes its investment in generative AI
Their purchase share is also declining in Singapore, from 43% in 2024 to a projected 38% by 2026.
ARTHALAND has chosen OutSystems to deliver transformative digital solutions and support its mission to provide 100% sustainable real estate developments.
Turning to automation and artificial intelligence (AI) has helped GXS Bank not only double its productivity, but also improve its
OpenPhone has launched Sona, the always-on AI agent aimed at helping business owners serve customers better.
Union Bank of the Philippines has embarked on a unique journey by partnering with Cloudera to revolutionise the customer experience
It aims to provide accurate and instant responses to customer queries.
A recent Forrester report highlights insurers’ top business and technology priorities for 2025, including AI adoption and system modernisation.
These agents are designed to conduct data-based and automatic interactions with clients and customers, ensuring lead generation and conversion, and
Named RingCentral AI Receptionist (AIR), it promises to function as a dedicated receptionist, ensuring efficient call handling.
