HSBC survey claims that while Hong Kongers favour digital hybrid approach to banking and investing, they haven’t dropped the human
FICO survey says struggling with their passwords 78% of Malaysians are happy to provide their bank with a biometric, Filipinos
Forrester’s US 2020 Customer Experience Index reveals CX differentiation is the key to post-pandemic success building experiences that help them
ABI Research says social distancing and work from home is accelerating immersive collaboration tools and platforms to the tune of
Shanhong Liu, a technology and telecommunications researcher for Statista, opined that the limitness applications of artificial intelligence (AI) – the
COVID-19 has wiped off almost $500 billion of worldwide DX technology investment between 2020-2023 from our pre-COVID-19 forecast – that’s
Fitch Ratings recently revised its outlook for the life insurance industry in Asia-Pacific to negative from stable, attributing the revision
Marketing ops are the workhorse of marketing – the unglorified worker bees that do many of the real work in
Gartner says nearly 30% of marketing leaders believe lack of agility and flexibility negatively impacts marketing execution during COVID-19 pandemic.
Understanding the end-user experience of your business application can help diagnose critical problems before they impact application performance.
Brick-and-mortar retail may be readying for a resurgence. And somewhat ironically, a handful of digital brands are leading the charge,
Conversational AI is the process of enabling machines to have a conversation with the customers, with the end customers and
