OCBC Indonesia has selected Cloudera to help achieve their vision of becoming a digital-first bank in Indonesia and provide better banking experiences for their customers.
Cloudera hybrid platform
To deliver real-time, intelligent, and personalised recommendations to customers, OCBC Indonesia’s growing in-house data science team required a hybrid strategy for data analytics, and AI that would integrate seamlessly with the bank’s data lake.
Through the partnership, OCBC Indonesia can maximise generative AI solutions and data management, analytics, and AI capabilities of the Cloudera hybrid platform.
Adding value to customers
“OCBC Indonesia believes that adopting technology will add value to the customer experience as a strategic objective. Implementing modern data technology and launching generative AI projects is one of the milestones for the bank to stay ahead and become forefront in the industry. The bank firmly believes that technology and customer experience are inseparable in providing solutions to consumer needs,” said Komang Artha Yasa, chief technology officer of OCBC Indonesia.
“Enterprises are eager to leverage their massive loads of data for generative AI to build custom applications and productivity tools for their customers,” said Sherlie Karnidta, country manager for Cloudera Indonesia. “We are thrilled to be working with OCBC Indonesia to help them build an extensible platform that allows them to easily and flexibly build applications and leverage tools and frameworks to drive business transformation.”
Future strategy
OCBC Indonesia’s future strategy includes making AI/ML available to more of its systems and users while prioritising innovation, efficiency, and customer-centric approaches.
