Salesforce‘s State of Service report reveals that a significant percentage (80%) of service professionals anticipate customer service contributing more revenue this
Around 81% of companies in Singapore observed evolving more in the past four years than the previous two decades –
It’s an iconic scene — the Ring of Power flying through the air in slow motion as Frodo tumbles to
Government CIOs should consider Gartner Inc.’s government technology trends for 2024 to enhance and improve citizen services. “Escalating global turmoil, continual cyber threats,
IHH Healthcare (IHH) selected the Oracle Exadata Database Service running on the Oracle Exadata platform to improve patient services and meet the unique local market
Nearly 90% of founders experienced positive outcomes from leveraging artificial intelligence (AI) in their company’s go-to-market (GTM), according to a study by
In Asia, one cannot overstate the importance of inclusion in enhancing customer experience with its diverse population, comprising various ethnicities,
A study by Sumsub revealed that the Asia Pacific (APAC) region experienced a 1530% surge in deepfake cases from 2022 to 2023, marking it
Nutanix, Inc. partners with Forever New to modernise the global women’s fashion retailer’s infrastructure and to support its cloud strategy for enhanced
Maxis upgrades its internal operations and enhances customer service through generative artificial intelligence (GenAI) integrations with Google Cloud. The company announced adopting Google Cloud’s
Kyndryl and Veeam® Software announced a global strategic alliance focused on providing customers with cyber resiliency services for improved business continuity, reduced costs, and increased
Accelya announces its partnership with Korean Air, enabling the airline company to innovate its customer experience and take control of its retailing.
