
Data strategy and insights
Despite huge progress in data, analytics, and AI platforms and tools, our data challenges keep stacking up! The fundamental business

Despite huge progress in data, analytics, and AI platforms and tools, our data challenges keep stacking up! The fundamental business

I often get client inquiries about latency requirements to support real-time analytics and operational workloads. The challenge is that “real

Forrester predicts that 2024 will usher in an era of intentional AI where gimmicks and technical experimentations of Gen AI will give way

In what may well be the norm, the Netskope Threat Labs Report, released in October 2023, claimed that Australia leads

In the age of generative AI (genAI), vector databases are becoming increasingly important. They provide a critical capability for storing

Forrester’s (Nasdaq: FORR) 2023 Malaysia Banking Customer Experience Index (CX Index™) reveals that banks in Malaysia have been steadily improving their CX quality

Since 2018, Forrester has been tracking how Singaporean customers rate their experience with some of the biggest brands in banking

There is an overall decline in customer experience (CX) quality amongst multichannel banks according to Forrester’s 2023 Singapore Banking Customer Experience

I’m thrilled to announce our latest research into a problem as old as time (or, at least, my time —

Data fabric has been gaining traction in the enterprise. Data fabric is a modern architecture that automates the integration of

Frost & Sullivan forecasts that by 2030 global infrastructure investment needs will increase by 50% over the next decade driven

Sometimes referred to as “smart automation” or “intelligent automation,” Gartner defines robotic process automation or RPA as an umbrella term