Boomi announced an expanded partnership with ServiceNow to deliver enhanced data activation capabilities integrated with ServiceNow Workflow Data Fabric.
Pramod Mahadevan, VP of Data & Analytics Product Ecosystem at ServiceNow, said: “Together, ServiceNow and Boomi are solving for customers’ end-to-end connectivity requirements across the enterprise and simplifying multi-system integration, reducing the cost to activate data and accelerating intelligent workflows at scale on the ServiceNow AI Platform.”
Powering data-driven workflows
As a launch partner in the ServiceNow Workflow Data Network Passport Program, Boomi enables customers to deploy integration capabilities directly within the ServiceNow AI Platform.
Through this partnership, Boomi extends ServiceNow’s Workflow Data Fabric by:
- Connecting data across enterprise systems external to ServiceNow, enabling real-time access through Workflow Data Fabric.
- Activating trusted, synchronised data through Boomi Data Hub to provide high-quality master data for ServiceNow workflows and agents
- Unlocking ServiceNow Zero Copy by moving data from legacy systems and hybrid environments into sources like Snowflake and RaptorDB
The partnership streamlines procurement and deployment processes, allowing customers to easily leverage Boomi’s capabilities under a unified commercial model.
“Lightedge is on a journey to modernise our CRM, and the combination of ServiceNow and Boomi made that transformation possible in ways we hadn’t anticipated,” said Michael Gallagher, CIO, Lightedge, a joint ServiceNow and Boomi customer.
“Through the combined solution of Boomi and ServiceNow Workflow Data Fabric, we were able to move faster, eliminate procurement friction, and focus on delivering AI-first CRM and integration capabilities across the organisation.”
Steve Lucas, chairman and CEO at Boomi, said: “Together with ServiceNow, we’re giving customers a unified way to bring data into workflows, apply governance, and orchestrate execution at scale. That’s what turns AI from experimentation into real operational impact.”
