Information Technology (IT) is managing 71% more software than last year and using AI to manage the increasing complexity of
The use of Artificial Intelligence (AI) has been a double-edged sword when it comes to cybersecurity. As technology advances, threat
Forrester’s (Nasdaq: FORR) 2023 Malaysia Banking Customer Experience Index (CX Index™) reveals that banks in Malaysia have been steadily improving their CX quality
Gartner predicts that by 2028, 60% of B2B seller work will be executed through conversational user interfaces via generative AI
Gartner defines the concept of change fatigue as negative employee responses to change, such as apathy, burnout, and frustration, that
As work styles continue to diversify, 57% of HR and IT leaders report that employee satisfaction at work has improved
A Bain & Company study, Strategy in a Circular World, reveals that 55% of large businesses have made commitments to
Gartner says most of the supply chain environment is uncaptured by supply chain decision-makers’ current digital models. This incomplete view
Job opportunities utilising generative artificial intelligence (AI) are increasing according to a recent report from Indeed. August data revealed that for
Nutanix partnered with Universal Storefront Services Corporation (USSC) to provide vital financial services, such as mobile app-based services and physical cash cards for
93% of Singaporean workers already using and experimenting with generative AI believe that it makes them more productive at work,
Since 2018, Forrester has been tracking how Singaporean customers rate their experience with some of the biggest brands in banking
