
The Promise and Caution of Generative AI
“Generative AI is the most powerful tool for creativity that has ever been created. It has the potential to unleash

“Generative AI is the most powerful tool for creativity that has ever been created. It has the potential to unleash

Workday announced its collaboration with Jabil to transform the latter’s HR processes through Workday Human Capital Management and to simplify multiple HR systems

Around 300 employees of UOB will pioneer the Singapore trial of Microsoft 365 Copilot, a Generative Artificial Intelligence (Generative AI)-powered productivity

Fraud, stock-price manipulation, damage to reputation and the brand, sextortion scams that sabotage employee morale, misinformation, and disinformation. These are

Worldwide end-user spending on security and risk management is projected to total US$215 billion in 2024, an increase of 14.3%

Information Technology (IT) is managing 71% more software than last year and using AI to manage the increasing complexity of

The use of Artificial Intelligence (AI) has been a double-edged sword when it comes to cybersecurity. As technology advances, threat

Forrester’s (Nasdaq: FORR) 2023 Malaysia Banking Customer Experience Index (CX Index™) reveals that banks in Malaysia have been steadily improving their CX quality

Gartner predicts that by 2028, 60% of B2B seller work will be executed through conversational user interfaces via generative AI

Gartner defines the concept of change fatigue as negative employee responses to change, such as apathy, burnout, and frustration, that

As work styles continue to diversify, 57% of HR and IT leaders report that employee satisfaction at work has improved

A Bain & Company study, Strategy in a Circular World, reveals that 55% of large businesses have made commitments to