The majority (87%) of marketers in Singapore admit they are still running generic marketing campaigns, with fragmented and poor-quality data
The majority of consumers in Singapore (67%) are considering switching providers due to failures in customer communications,
Canva’s third annual State of Marketing & AI report finds that AI is now standard practice for marketing teams: 97%
Grab and Nuitée, an AI-first travel technology company, have partnered to launch GrabStays, a new travel accommodation booking service within
The expanded capabilities allow businesses to integrate voice, messaging, and AI into a single environment, enabling customers to switch between
Klaviyo and Shopify have deepened their product integration to help unify customer data across regions and deliver consistent, localised experiences
ZOLOZ, the flagship AI product of Ant Digital Technologies, has launched an operations hub in Malaysia.
Global AI-first cloud communications platform Infobip forecasts a seismic shift from the current application-to-person (A2P) model to an agent-to-person (A2P)
The offering enhances AI fluency in unique business contexts.
Salesforce’s 7th State of Service report has revealed how AI is reshaping how service teams spend their time, grow their
The banking sector in Asia is experiencing a profound shift driven by artificial intelligence, with agentic AI—systems capable of autonomous
Since its founding in 1984, Rainbow has grown into one of China’s biggest chain retailers. Now, in the innovative city
