The integration simplifies the process for organisations to launch one-click video chats from SMS, WhatsApp, or MMS, enhancing face-to-face engagements
With Agentforce in Service Cloud, Maxicare can now offer a more personalised and streamlined customer service experience.
The tool leverages AI to measure, predict, and adapt strategies in real time.
Already tipped to potentially change the way businesses operate, artificial intelligence (AI) agents are expected to also bring a much-needed
TechData and HCLSoftware expand collaboration to provide enterprise software solutions across Asia Pacific and Japan (APJ).
AI note-taking app Goodnotes has selected Workday Human Capital Management (HCM) to facilitate the transformation of its global HR operations
Most (93%) Singaporean shoppers say they plan purchases around significant seasonal or sales events.
The report finds that organisations look to AI and automation to boost efficiency, ensure compliance, and improve the employee experience.
HubSpot unveils its first CRM, launching a deep research connector with ChatGPT.
It may not seem like a likely early adopter of emerging technologies, but Heineken hopes its investment in generative AI
Their purchase share is also declining in Singapore, from 43% in 2024 to a projected 38% by 2026.
ARTHALAND has chosen OutSystems to deliver transformative digital solutions and support its mission to provide 100% sustainable real estate developments.
