Netcore Cloud has expanded its partnership with Google Cloud to elevateits product discovery, AI-powered search, merchandising, and customer engagement marketing
44% of telco users across ASEAN who feel neutral to dissatisfied with their current service provider say they would switch
SK Telecom’s Telco LMM claims to process text and telecommunications-related images.
The survey of more than 6,000 shoppers across six Southeast Asian markets revealed that 63% of Southeast Asians believe AI
4% of IT partners in Asia Pacific believe the demand for AI-related technology investments will grow by more than 75%
RLC Residences, Robinsons Land’s residential division, has partnered with Salesforce to enhance customer experience.
While TX ensures a seamless experience across all touchpoints, CX hones in on delivering value to the people who matter
Zendesk announced a significant shift in its pricing model, introducing Outcome-Based Pricing for AI agents.
HubSpot’s new survey shows that many organisations in Singapore companies struggle with insufficient quality data and a disconnected tech stack
SkorLife has transformed its customer service operations and reduced costs by 50% by leveraging GenAI.
Juniper Networks announced its Blueprint for AI-Native Acceleration, which aims to accelerate each stage of adoption of the company’s AI-Native Networking Platform
Forrester’s Singapore Customer Experience Index annual study found that the average customer experience (CX) quality of the brands is merely “OK.”
