
MoneyHero launches AI Agent to enhance customer service and operational efficiency
It aims to provide accurate and instant responses to customer queries.

It aims to provide accurate and instant responses to customer queries.

A recent Forrester report highlights insurers’ top business and technology priorities for 2025, including AI adoption and system modernisation.

LinkedIn’s latest report, The ROI of AI, reveals how Artificial Intelligence (AI) transforms sales, from increasing efficiency to driving revenue

These agents are designed to conduct data-based and automatic interactions with clients and customers, ensuring lead generation and conversion, and

Named RingCentral AI Receptionist (AIR), it promises to function as a dedicated receptionist, ensuring efficient call handling.

A chatbot is an artificial intelligence program that chats with you. The first chatbot, Eliza, was developed by MIT professor

71% of Asia-Pacific CEOs cite uncertainty around the technology as a challenge in developing and implementing an AI strategy.

In a strategic move to elevate customer experiences and drive growth across its brands, Jollibee Group signed a multi-year agreement

Forrester recommends that organisations use BX and CX indices to capture market share and increase revenue.

IDC underlines the pressing need for CX executives to pay attention to the potential of AI in CX.

IDC also revealed the most urgent business and technology trends that marketing leaders must consider to to stay competitive in

These services, with their distinct features, claim to offer enhanced connectivity, control, and convenience, paving the way for operational excellence