Turning to automation and artificial intelligence (AI) has helped GXS Bank not only double its productivity, but also improve its
Progress has announced the latest AI innovations in the Progress Sitefinity content management platform.
OpenPhone has launched Sona, the always-on AI agent aimed at helping business owners serve customers better.
Union Bank of the Philippines has embarked on a unique journey by partnering with Cloudera to revolutionise the customer experience
It aims to provide accurate and instant responses to customer queries.
A recent Forrester report highlights insurers’ top business and technology priorities for 2025, including AI adoption and system modernisation.
LinkedIn’s latest report, The ROI of AI, reveals how Artificial Intelligence (AI) transforms sales, from increasing efficiency to driving revenue
These agents are designed to conduct data-based and automatic interactions with clients and customers, ensuring lead generation and conversion, and
Named RingCentral AI Receptionist (AIR), it promises to function as a dedicated receptionist, ensuring efficient call handling.
A chatbot is an artificial intelligence program that chats with you. The first chatbot, Eliza, was developed by MIT professor
71% of Asia-Pacific CEOs cite uncertainty around the technology as a challenge in developing and implementing an AI strategy.
In a strategic move to elevate customer experiences and drive growth across its brands, Jollibee Group signed a multi-year agreement
