
App-based mCommerce to power biometrics adoption
Juniper Research warns that biometrics may be an established part of the ecosystem, payments and eCommerce apps have not kept

Juniper Research warns that biometrics may be an established part of the ecosystem, payments and eCommerce apps have not kept

COVID-19 is helping accelerate digital banking adoption and forcing banks to update their digital strategy. Bain says customer defection is

Customer loyalty drivers shift as consumers trade cost and quality for safety and personalization; immersive tech adoption accelerated by COVID-19

Kaspersky privacy experts see behavioural analytics, data hoarding and government crackdowns on encryption as influencing privacy development in 2021

IDC says financial institutions are implementing ecosystem and context strategies and neglecting influence strategies because of their short-term business focus.

Digital documents are now the currency of business productivity – how businesses, governments and consumers communicate, collaborate and transact, thereby

New research reveals dichotomy between CMOs’ low risk go-to-market approach and desire to rescale strategies from 2020

Comprising of on-premise and cloud applications, the Asia-Pacific contact centre applications market is expected to see strong growth due to

As the COVID-19 crisis drives home the importance of automation, enterprises look to scale RPA initiatives and large tech players

Juniper Research found that the increased use of contactless mobile payments during the pandemic, prompted by concerns around cash, has

Customer experience remains the ultimate battle ground where if you don’t innovate, you will be disrupted. But how to make

A global Visa study suggests contactless payments will continue after the pandemic is gone, and SMEs investing in payment technology