FPT Telecom in Vietnam has deployed solutions from Ciena to build a more resilient network and manage rising residential broadband
Talent gap emerges as primary obstacle to AI adoption; making AI accessible to all is imperative to digital transformation efforts.
Juniper Research warns that biometrics may be an established part of the ecosystem, payments and eCommerce apps have not kept
COVID-19 is helping accelerate digital banking adoption and forcing banks to update their digital strategy. Bain says customer defection is
Customer loyalty drivers shift as consumers trade cost and quality for safety and personalization; immersive tech adoption accelerated by COVID-19
Kaspersky privacy experts see behavioural analytics, data hoarding and government crackdowns on encryption as influencing privacy development in 2021
IDC says financial institutions are implementing ecosystem and context strategies and neglecting influence strategies because of their short-term business focus.
Digital documents are now the currency of business productivity – how businesses, governments and consumers communicate, collaborate and transact, thereby
New research reveals dichotomy between CMOs’ low risk go-to-market approach and desire to rescale strategies from 2020
Comprising of on-premise and cloud applications, the Asia-Pacific contact centre applications market is expected to see strong growth due to
As the COVID-19 crisis drives home the importance of automation, enterprises look to scale RPA initiatives and large tech players
Juniper Research found that the increased use of contactless mobile payments during the pandemic, prompted by concerns around cash, has
