Unified Communications (UC) solutions provider Yeastar unveils an AI Receptionist built into its P-Series Phone System, designed to bring agentic AI into business communications.
“The launch of AI Receptionist marks a pivotal milestone in our journey into Agentic AI,” said Arya Zhou, head of Global Sales at Yeastar.”As AI continues to reshape business communications, we are making autonomous AI capabilities truly accessible to businesses of any size, both functionally and economically.”
Yeastar AI Receptionist
Natural language processing (NLP) powers Yeastar AI Receptionist to leverage existing knowledge bases for fully automated inbound call handling, including responding to customer inquiries, engaging in context-aware conversations, and routing calls 24/7.
Key advantages include:
- Custom and prebuilt AI receptionist with no-code orchestration
- Intent-based call routing with full conversational context
- Knowledge base strictly grounded in your uploaded business documents/websites
- Global scale: 34 supported languages with customisable human-sounding voices
- Actionable analytics backed by comprehensive metrics and performance reports
Everyday AI tools
Yeastar also features everyday AI tools such as automated call/voicemail transcription and summaries, multilingual Text-to-Speech for dynamic voice prompts, and WebSocket real-time audio streaming.
The entire AI suite is natively built into the PBX and deploys in minutes without needing complex setup.
The AI Receptionist will expand with additional automation capabilities that enable AI agents to gather information and execute workflows across core business systems, such as CRM, order management, and appointment-scheduling platforms.
