
PodChats for FutureCIO: Improving CRM’s value in customer engagement
A McKinsey global survey of executives noted that companies have accelerated the digitisation of their customer and supply-chain interactions and

A McKinsey global survey of executives noted that companies have accelerated the digitisation of their customer and supply-chain interactions and

With any data, we need to ensure measures are in place to secure the data at each stage of its

Many of the concepts and practices for data protection in general, and backup/recovery (B/R) in particular, have not changed since

The digitalisation of operations and the increasing use of streaming and internet usage drive demand for data and boost the

History suggests that the ideals of customer experience can be traced to the development of market research as a method

Gartner Sr director analyst Richard Addiscott says business leaders now widely accept that cybersecurity risk is a top business risk

The 2023 Gartner CIO and Technology Executive Survey noted that even before ChatGPT, one-third of CIOs say their organization had

Alan Turing, a British polymath who explored the mathematical possibility of artificial intelligence, suggested that humans use available information and

A Boston Consulting Group (BCG) study revealed that as much as 70% of digital transformation initiatives fall short of meeting

George Leung Siu-kay, CEO of the Hong Kong General Chamber of Commerce, reveals that companies in Hong Kong are struggling

Rockwell Automation’s 8th annual State of Smart Manufacturing Report reveals that the number one obstacle manufacturers face in 2023 is

Network operations teams are struggling with the rapid change in the cloud and dynamic resource orchestration, rendering older technology inadequate