Salesforce announced its milestone of delivering over 3 million upskilling opportunities to women within the first year, surpassing its 500,000 commitment. The
The majority (68%) of IT leaders are investing more in data training in the next year to strengthen internal data
Salesforce announced a three-year Memorandum of Understanding (MOU) with the Ayala Foundation to train 185 Filipinas with digital and CRM
Singapore tops the overall AI readiness (70.1), ahead of 11 other economies in APAC according to Salesforce’s 2023 Asia Pacific AI Readiness Index. Japan
Philippine Airlines (PAL) announced a new partnership with Salesforce for an AI-powered CRM platform across its contact center and customer feedback handling
93% of Singaporean workers already using and experimenting with generative AI believe that it makes them more productive at work,
Customer service takes center stage as customers’ expectation continue to rise along with technology advances, according to the newly-released State
Salesforce announced a partnership with KOMINFO to provide CRM curriculum and training for the Digital Talent Scholarship Program. Participants will have access to
Salesforce, a maker of cloud-based software, announced the general availability of Hyperforce in Indonesia. Built on AWS, Hyperforce is a reimagination
Most (88%) Information Technology (IT) leaders in the Asia Pacific (APAC) region believe generative AI, will soon have a prominent
According to the Forbes Advisor survey, the most popular applications of artificial intelligence (AI) in business include customer service (56%),
New hyper-efficient data sharing between Salesforce Data Cloud and Google BigQuery will provide bi-directional secure data access without the need
