
APAC firms will struggle with rising customer expectations in 2023
Forrester’s 2023 Asia Pacific (APAC) Predictions predict geopolitical friction, global economic pressures, and post-pandemic challenges will force APAC firms to

Forrester’s 2023 Asia Pacific (APAC) Predictions predict geopolitical friction, global economic pressures, and post-pandemic challenges will force APAC firms to

Organisations that pursue digital transformation (DX) want to create new sources of value through digital products, services, and experiences. The

Deloitte Hong Kong Digital Leader Allen Wong believes that the business landscape has changed since the onset of the pandemic

Bank has chosen Temenos Infinity Digital Banking Experience platform (Infinity) to provide the bank with most features that are available

It used to be that when you have a monopoly on a market, you can sit back and just rake

Prudential will leverage Google Cloud’s data analytics capabilities, secure and sustainable infrastructure, and the broader Google ecosystem, to accelerate its

Companies looking to reskill existing employees as skills gap hinders progress in technology-enabled transformation.

Accenture notes that the pandemic has put pressure on organisations and industries to reduce overall costs to outweigh missing revenues.

WIN member customers will not have to carry cash or a credit card when using new modern cashless payment methods

Customer experience has emerged as a key battleground and businesses that can win the customer experience war will be more

“The metaverse is attracting large investments from technology giants such as Google, Meta, Microsoft and Nvidia to make the virtual

“CMOs often believe that achieving marketing data integration goals will lead to greater influence and increased value of marketing analytics,”