
Swire Hotels adds more payment options with Adyen
Swire Hotels has teamed up with Adyen to enable more payment options, payment tokenisation and unified commerce – offering flexibility

Swire Hotels has teamed up with Adyen to enable more payment options, payment tokenisation and unified commerce – offering flexibility

In a Gartner survey of 405 CMOs and other marketing leaders, conducted between February through March 2022, 61% of CMOs

The Zendesk CX Accelerator report revealed that Singaporean businesses are struggling to deliver on their exceptional customer experience (CX) aspirations.

COVID-19 may not be over, but life is beginning to return to some normalcy for retailers. McKinsey says the medium-term

By syncing Infobip’s WhatsApp and SMS channels with HubSpot, businesses can send automated messages and updates to deliver faster and

While the current pandemic has been a catalyst for the unprecedented, rapid uptake of digital payments, it indicates that the

Gartner lists three key priorities for chief sales officers (CSOs) in response to high inflation and recession risk. They include

According to Gartner, the four pillars driving technology innovation across customer service and support (CSS) organisations are getting connected, process

Adopting a customer-centric approach based on rapid prototyping, the two organisations will jointly design and roll-out new digital products across

The company is able to save on manpower resources, significantly reduce the duration of administrative processes from weeks to days,

The research predicts that social media platforms, such as Instagram and Facebook, will become an important medium for enterprises to

Rising inflation, a looming energy crisis, and the increased cost of living in Australia mean more and more customers need