
Podchats for FutureCIO: Leading the bank branch of tomorrow
The geographic fragmentation of the Philippines with its 7,100 islands has been a decades-old, insurmountable challenge for banks in the

The geographic fragmentation of the Philippines with its 7,100 islands has been a decades-old, insurmountable challenge for banks in the

Continuing concerns about COVID-19 contagion may not be enough to stifle commerce and the itch to travel. The McKinsey–World Travel

The global market size for controlled environment agriculture (CEA) is set to reach a market value of $100 billion by

According to the EY report, Navigating the Energy Transition Consumer Survey, a perfect storm of government policy, consumer trends and

According to the IDC Future Enterprise Resiliency and Spending (FERS) survey improving the customer experience (CX) directly impacts the organization’s

To cope with restrictions due to the Covid-19 pandemic, companies accelerated the digitalization of their customer experience journey. With an

According to Forrester’s 2021 Malaysia Customer Experience Index (CX Index), banks in Malaysia provide average customer experience with little differentiation

Despite Covid-19 restrictions easing somewhat in parts of Southeast Asia, the pace of growth for social commerce shows few signs

As businesses shift to a hybrid-first environment, where seamless collaboration between dispersed teams is a top priority, one of the

As the world pivots and adjusts to a pandemic environment, the disruption that has impacted business has driven many organisations

At its recent investor presentation, Domino’s Pizza Enterprise outlined plans to use data-driven analysis to prioritise new store development. It

Commissioned by CINNOX, the Forrester Opportunity Snapshot report Infuse Digital Experiences with the Right Dose of Human Touch revealed that