
Monetising inflight experiences
Most air travellers have grown accustomed to a custom inflight entertainment system that aims to glue the traveller to his

Most air travellers have grown accustomed to a custom inflight entertainment system that aims to glue the traveller to his

Gartner says CSCOs need a “PRISM” framework to shift the supply chain culture towards customer-centricity

With a rapidly growing user base and a surge in the use of its services in recent years, HealthHub needed

Chief Marketing Officers (CMOs) are transitioning from a focus on customer retention last year to now looking to new customer

Banks know full well that customers want a seamless banking experience. More importantly, they don’t want to be kept waiting

Frost & Sullivan’s recent analysis reveals that the mobile services market in Asia-Pacific (APAC) is witnessing increased mobile applications consumption.

From a CIO’s perspective, process automation including RPA has enabled the organisation to remain competitive by helping reduce cost, improve

Gartner research signals a shift from rep-enablement technologies to increasing focus and investments in understanding customers through analytics

For CIOs/CTOs/customer experience leads at banks in Asia-Pacific, the stakes have never been higher – one step wrong in the

OpenText survey highlights the critical role digital experience plays for customers post-pandemic, with almost three quarters (72%) saying the pandemic

Global 5G connections to reach 3.2 billion by 2026; growing 940% as network orchestration tools maximise monetisation

Omdia says 69% of global enterprises expect their levels of business to recover to at least pre-Covid19 levels in 2021.