Tag: ITSM maturity

Photo by Ben Cheung: https://www.pexels.com/photo/petronas-tower-malaysia-462671/

Study finds SMB ITSM maturity in Malaysia aligns with global peers

by FutureCIO Editors

July 1, 2025

Over half (53%) of Malaysian organisations report using dedicated ITSM software, surpassing the global average (45%).

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Tag: ITSM maturity

Study finds SMB ITSM maturity in Malaysia aligns with global peers

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