Tag: virtual assistants

The live chat Software Market is forecasted to increase by USD 428.8 millionwith a CAGR of 8.91% between 2022 and 2027, according to Technavio. Its ...

According to Gartner, the worldwide contact centre (CC) and CC conversational AI and virtual assistant end-user spending are projected to ...

Organizations will require more IT and business process automation as they are forced to accelerate digital transformation plans in a ...

Technology plays an integral role in the operations and future strategy of service organizations — from self-service to improving the ...