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Home Management Leadership Sales & Marketing Customer Experience / Engagement

Minor International elevates employee experience with Workday 

FutureCIO Editors by FutureCIO Editors
March 11, 2024
Left to Right: Khun Chompunuth Weerawatgumpa, Group Director of Corporate Shared Service and People System, Minor International, Mrs. Aurakanda Attavipach, Chief People Officer, Minor International, Mr. Dillip Rajakarier, Group Chief Executive Officer of Minor International / Chief Executive Officer of Minor Hotels, Mr. Fabio Tiviti, Chief Operating Officer, APAC and Japan, Workday, Ms. Pannie Sia, General

Left to Right: Khun Chompunuth Weerawatgumpa, Group Director of Corporate Shared Service and People System, Minor International, Mrs. Aurakanda Attavipach, Chief People Officer, Minor International, Mr. Dillip Rajakarier, Group Chief Executive Officer of Minor International / Chief Executive Officer of Minor Hotels, Mr. Fabio Tiviti, Chief Operating Officer, APAC and Japan, Workday, Ms. Pannie Sia, General

Workday, Inc. is collaborating with Minor International Pcl (MINT) to elevate the employee experience and talent management across the entire organisation. Through Workday’s AI-powered solutions, MINT will streamline its HR processes and increase employee productivity. 

Aurakanda Attavipach

“At Minor, we are a people-powered business and it is as crucial for us to deliver exceptional experiences for our customers as for our people. With Workday, we are transforming our HR processes to empower our employees to be the best version of themselves every day,” said Aurakanda Attavipach, the chief people officer at Minor International Pcl. 

Workday Human Capital Management

MINT will leverage Workday Human Capital Management to automate manual workflows. The hospitality group can also seamlessly connect with its global third-party providers and gain a comprehensive view of data globally using Workday’s cloud-based solution. 

Through data-driven insights and a single system for talent optimization, MINT executives can tap into critical data to understand and identify upskilling opportunities.

The partnership can also create better engagement with employees with tailored, concierge-style experiences for employees that can recommend steps to succeed in their roles.

Employee and customer experience

Pannie Sia

For Pannie Sia, the general manager of ASEAN at Workday, employee experience, and customer experience have a symbiotic relationship and are vital to the success of any business. 

“With a happier, more engaged workforce, Minor International not only retains its best and brightest talent but also helps ensure that a welcoming, inclusive environment is cultivated where employees can thrive and deliver world-class hospitality to customers. We are proud to be part of Minor International’s journey to innovate and transform its global talent system,” said Sia.

Related:  Paradox of personalisation versus privacy
Tags: CRMemployee experienceMinor International Pcl
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