Zendesk launches agentic AI-powered Resolution Platform
It includes advanced tools integrating Zendesk AI Agents, a comprehensive knowledge graph, actions and integrations, governance and control, and measurement ...
Tag: AI agents
Study finds most Singapore consumers bullish about the impact of AI in FSI
According to Salesforce’s latest Connected Financial Services report, a wave of optimism is evident among Singapore consumers.
Databricks introduces new tools to build scalable and trusted AI agents
Databricks has unveiled new tools to help enterprises scale AI agents in high-value, mission-critical applications while ensuring accuracy, governance, and ...
Singapore Airlines and Salesforce partner on AI-powered customer service applications
SIA and Salesforce also plan to co-develop Artificial Intelligence (AI) solutions for airlines at Singapore's Salesforce AI Research hub.
Databricks unveils new tools to build scalable AI agents
Databricks has unveiled new tools that claim to help enterprises build scalable AI agents and deploy them in high-value, mission-critical ...
Salesforce launches Agentforce 2dx with new capabilities
Salesforce has unveiled the latest version of its digital labour platform Agentforce.
Workato and TCS partner to help companies modernise legacy systems
Workato’s low-code/no-code platform aims to facilitate the integration of Information Technology and business teams’ applications, data, and experiences while maintaining ...
Cost, data complexity emerge as challenges for businesses looking to adopt agentic AI
Organisations looking to adopt artificial intelligence (AI) agents will likely face challenges with high cost and complexity, but can address ...
Study finds half of ITDMs report already using AI agents
Moreover, 32% plan to implement AI agents in the coming years.
Workday unveils new system to manage AI agents
The system claims to provide the essential tools to help organisations effectively govern, manage, and optimise their digital workforce.
PodChats for FutureCIO: AI agents What you need to know (separate hype from reality)
A chatbot is an artificial intelligence program that chats with you. The first chatbot, Eliza, was developed by MIT professor ...
Deloitte’s projects pivotal gap year for GenAI and the TMT sector
Deloitte Global’s “Technology, Media & Telecommunications (TMT) 2025 Predictions” report projects a pivotal gap year for generative artificial intelligence (GenAI) ...
Are AI agents the secret ingredient for your business and customers?
As AI agents continue to emerge, Daryl Plummer, VP, distinguished analyst, and Gartner fellow, explores their role in business growth ...
Emerging Technology Spotlight: AI Agents
https://www.youtube.com/watch?v=ffJSiUARCMs Distinguished VP Analyst and Gartner fellow Daryl Plummer spotlights AI agents as an emerging technology. He describes an agent ...
Salesforce unveils a pioneering suite of autonomous AI agents
Salesforce unveiled a pioneering suite of autonomous AI agents, Agentforce, that aims to augment employees and handle service, sales, marketing, and ...
