Linking IT with sustainability
Vidhya Balasubramanian “Five years ago, an ESG program was a nice-to-have. Now it’s a business imperative as investors, employees and ...
Tag: Experian
APAC businesses seek better ways to protect vulnerable customers
Banks and lenders in Asia-Pacific (APAC) are increasingly aware of the critical need to better protect their customers from falling ...
Customer journey and security are key priorities for APAC businesses in 2022
Although higher than pre-pandemic levels, the levelling of online activity since Wave 2 of Experian’s Global Insights Report (mid-September 2020) ...
Ensuring digital onboarding excellence for modern banking success
For CIOs/CTOs/customer experience leads at banks in Asia-Pacific, the stakes have never been higher – one step wrong in the ...
Technology to steer a complex dual economy
New research from Experian shows that while nearly half of APAC consumers are cautious about their finances since the pandemic, ...
Advocating for a digital-lead business recovery from COVID-19
From supporting a remote workforce to delivering an optimal digital experience for the consumer, it is crucial that IT investments ...
What customer experience means to a CIO
Barry Libenson, global chief information officer at Experian, says traditionalist CIOs tend to focus too much on operations and not ...
