Tata Communications and NiCE partner to transform global contact centres with AI-powered customer engagement
It aims to deliver intelligent, automated, and hyper-personalised customer experiences across more than 190 countries and territories.
It aims to deliver intelligent, automated, and hyper-personalised customer experiences across more than 190 countries and territories.
Tata Communications has launched an agentic AI-powered Voice AI platform, an industry-first speech-to-speech customer engagement solution.
The network aims to incorporate express routes with ultra-low latency, providing seamless data transfer and processing capabilities essential for compute-intensive ...
Tata Communications announced its partnership with Singapore Airlines (SIA) to transform its airlines' communications and collaboration tools which will enhance ...
Alan Turing, a British polymath who explored the mathematical possibility of artificial intelligence, suggested that humans use available information and ...
When it comes to communication, priority is now placed on the desired experience as opposed to what technology or even ...
As cloud adoption is becoming mainstream within enterprises of all sizes, what remains a point of uncertainty for many is ...
Gartner predicts that by 2020, 100% of large enterprises will report to the board of directors the company’s state of ...
Location data is increasingly becoming an important component in many business strategies, including customer engagement and satisfaction, product and asset ...
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