Citizens’ evolving requirements, rapid urbanisation and digitalisation are encouraging governments to adopt a digitised governance model.
According to Frost & Sullivan’s eGovernance Platforms and Services Industry study, eGovernance model encourages a collaborative ecosystem between public and private sectors, which can also uplift socio-economic infrastructure. Also, governments’ move to address the needs of urban populations by upgrading infrastructural capabilities will unlock massive investment opportunities across different areas, such as smart cities.
“The global urban population will contain 1.25 billion more people by 2030. This creates a strategic need for the introduction of digital governance models that could potentially empower administrators to enhance their capabilities to manage citizen-oriented services better,” said Partha Sarathi Chakraborty, TechVision industry analyst at Frost & Sullivan.
That added that eGovernance, in this instance, directly increases the government’s operational efficiency and caters to citizens’ needs.
“When making eGovernance solutions, administrators must innovate and identify potential areas where technology can help. This requires the development of an ICT-based ecosystem where private players are encouraged to make investments and help citizens communicate with their administrators in a more effective and engaging manner.”
Partha Sarathi Chakraborty
Growth prospects
Technology companies are collaborating with smart cities and encouraging them to adopt a digital-first strategy to provide better social benefits and improve public service outreach.
Market participants and governments focusing on investments in the upskilling and reskilling of workers to help nations accelerate the adoption of a full-scale digitised governance model.
Private entities work closely with governments to help them develop, train, and retain talent to manage a self-sovereign ID (SSI) network.
