The Asia-Pacific SASE survey commissioned by Fortinet from IDC looked at how organisations' strategies have been impacted following the adoption of hybrid work, specifically the organisation's approach to mitigating security challenges with this new way of work.
Effective IT support for the hybrid worker is the primary challenge identified by IDC, along with other productivity issues such as security regimens, connectivity challenges, and lack of management oversight and visibility.
Key findings from the survey
The rise of the 'Branch-Office-of-One': The survey noted that 92% of respondents in Singapore have a hybrid or fully remote working model, with more 68% having at least 50% of their employees working in hybrid mode.
This shift to remote work has resulted in employees becoming 'branch offices of one,' working from their homes or other locations outside the traditional office. Consequently, 64% of respondents in Singapore anticipate managed devices to surge by more than 100% over the next two years (with some expecting growth of 400%).
Also, 76% in Singapore expect unmanaged devices to grow by over 50%. This is expected to compound the complexity and risk of security breaches, placing additional strain on already overburdened IT security teams.
Fortinet's vice president of marketing and communications for Asia, Rashish Pandey, commented that with the shift to hybrid work, organisations face the challenge of securing a 'branch-office-of-one' environment where employees and devices operate outside of traditional office boundaries.
"The Survey underscores the urgency for organisations to adopt a comprehensive security strategy that addresses the complexity and risk posed by the growth of remote work," said Pandey.
Unmanaged devices pose a risk: With cloud computing and remote work becoming more prevalent, an increasing number of users, devices, and data are located outside of enterprise networks. Currently, over 30% of devices connecting to networks in Singapore are unmanaged, raising the possibility of security breaches. Survey respondents in Singapore expect this figure to rise, with 76% predicting a 50% increase by 2025.
The need to secure cloud: With hybrid work increasing, employees require multiple connections to external systems and cloud applications to remain productive. Survey respondents indicated that their employees in Singapore need more than 25 connections to third-party cloud applications, increasing the risk of security breaches.
Over the next two years, 100% of respondents in Singapore expect this number to double, while more than 70% feel that this number will triple, exacerbating the risk. Maintaining network security while ensuring employee connectivity to third-party and cloud-based services is a significant challenge, as traditional security measures are inadequate.
Increased security incidents: Hybrid work and the growth in managed and unmanaged connections have caused a significant rise in security incidents, with 48% of surveyed organisations in Singapore reporting more than triple the number of breaches.
According to the Survey, 70% of respondents in Singapore have experienced at least a 2X increase in security incidents. The top security incidents include phishing, denial of service, data/identity theft, ransomware, and data loss. However, only 49% of organisations across Asia have dedicated security personnel, which leaves them more vulnerable to security incidents and breaches.
SASE: a game-changer for hybrid work: To tackle the challenges of hybrid work, many organisations across Singapore plan to invest in a single-vendor SASE solution to improve their security posture and provide consistency in the user experience for remote employees.
The need for a comprehensive solution that offers a consistent security posture for users on and off the network while simplifying security policy management and enhancing the user experience for remote employees is driving many organisations to explore SASE.
"Single-Vendor SASE, with its converged networking and security capabilities, is proving to be a game-changer for many organisations seeking a simplified and consistent security posture for users both on and off the network."
Rashish Pandey
The preference for a single vendor: As organisations adopt SASE to manage networking and security services, they are seeking a converged platform to streamline their operations. The survey revealed that 66% of respondents across Singapore prefer a single vendor for networking and security capabilities, with 74% consolidating their IT security vendors.
About 50% of the respondents prefer a single vendor for cloud-delivered security services and SDWAN, citing various benefits such as reduced security gaps, improved network performance, ease of deployment, and addressing integration and scalability challenges.
In conclusion, Simon Piff, research vice president with IDC Asia/Pacific, noted that the findings highlight the importance of prioritizing security posture and investing in cloud-delivered solutions that seamlessly integrate with on-prem solutions to manage hybrid work environments and mitigate risks.
"The preference for a single vendor and infrastructure convergence demonstrates the need for efficient management, and zero-trust architecture can enhance security and usability. Organisations need to address these challenges and invest in security solutions to support their hybrid workforce and reduce security threats." Simon Piff
Simon Piff
Fortinet Singapore country manager Jess Ng says as Singapore continues to embrace the digital future and become a leader in the digital economy, it is essential that to acknowledge the increasing frequency and sophistication of cyber-attacks and data breaches.
"The shortage of skilled talent in the cybersecurity industry only makes this issue more challenging," said Ng.
One approach the company is pitching is the use of a Single-Vendor SASE solution. "We aim to simplify security policy management and enhance the user experience for remote employees, helping Singapore n businesses address the security challenges of the changing workforce," she concluded.
