With rapid adoption of digital banking services accelerated by the pandemic, consumers across different demographics are looking for a seamless anywhere and anytime banking as well as personalised experience.
With this in mind, Affin Bank, one of the leading banks in Malaysia, has partnered with global technology services firm Aspire Systems to lead its digital transformation journey.
“Our partnership with Aspire Systems is a continuation of our extensive growth strategy to morph into a forward-looking, tech-enabled and customer-centric organisation,” said Datuk Wan Razly Abdullah, president and group CEO of Affin Bank.
He added: “It will reinforce and complement the innovative products and services that we now have in place, as the bank continues to meet the rapidly changing market’s needs and expectations as well as make the banking experience more convenient for our customers.”
The bank has chosen Temenos Infinity Digital Banking Experience platform to provide the most features that are available "out of the box". Aspire Systems – as preferred global digital partner for Temenos digital banking solutions – has become Affin Bank’s partner of choice.
“Affin Bank has conveyed a strong vision to use technology innovations to strengthen their business growth by reimagining the way they engage with their customers. With our engineering expertise and implementation centre of excellence for Temenos products at Aspire, the bank will be able to build a dynamic and engaging mobile banking experience,” said Suresh Ranganathan, global head of banking & financial services at Aspire Systems.
Suresh Bhat, vice president and head of APAC at Aspire Systems said: “This is a critical initiative for Affin Bank, which will help make significant progress on their omnichannel journey. We’re delighted and proud to be working with one of the leading and fast-growing banks in Malaysia. This engagement also marks an important milestone in Aspire’s success in the APAC region.”
