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Home Management Leadership

C-suites say developer experience is critical to the business

FutureCIO Editors by FutureCIO Editors
May 2, 2023
Photo by Lukas from Pexels: https://www.pexels.com/photo/person-encoding-in-laptop-574071/

Photo by Lukas from Pexels: https://www.pexels.com/photo/person-encoding-in-laptop-574071/

High-quality developer experience has become a critical priority in software delivery, with 58% of software engineering leaders reporting that developer experience is “very” or “extremely” critical to the C-suite at their organisations.

A survey by Gartner revealed that enhanced developer experience or productivity is cited as the top value factor for the adoption of several technologies and practices across the software development lifecycle, including internal developer portals, performance engineering, the CI/CD toolchain and container management.

The survey is aimed at helping software engineering leaders see where their peers are finding real business returns and where they face significant deployment risks.

“Organisations are recognizing that a high-quality developer experience improves productivity and is critical to attracting and retaining software engineering talent,” said Philip Walsh, Sr. principal of research at Gartner.

Philip Walsh

“Developer experience is more than just coding. Several of the technologies seen as having the highest value for developer experience focus on streamlining processes that tend to involve handoffs and interrupt the flow of value delivery.”

Philip Walsh

Unpredictable costs are a primary risk factor for new technology adoption 

In addition to improving developer experience, reducing cost and delivering superior capabilities are among the numerous value factors driving software engineering technology adoption. However, high or unpredictable cost is the top risk, cited as the primary risk factor for the adoption of 68% of the 47 technologies and practices included in the survey.

Walsh noted that software engineering leaders are increasingly in a position of needing to do more with less. He added that economic headwinds and persistent challenges around hiring are colliding with the increasing centrality of software engineering to enterprises' mission-critical priorities.

Talent availability is the second most common adoption risk factor, cited as the primary risk factor for 17% of software engineering technologies and practices assessed. To overcome the talent shortage, Gartner recommends that software engineering leaders focus on upskilling and reskilling existing employees and new hires. The goal is to develop each employee’s skills ahead of demand, so they can serve a broader range of roles and contribute to technically challenging new efforts as technologies mature and new ones are introduced.

Investing in high-value platform technologies despite cost concerns

Platforms are foundational technologies that provide a stable and scalable environment for building and running applications. Despite citing high or unpredictable costs as a top risk factor, software engineering leaders are deploying platform technologies to manage APIs, integrations and complex cloud environments.

The survey found that organisations are also prioritising technologies to manage increasingly complex application architectures. About 67% of the technologies in the architecture and integration category are planned for deployment in 2023, with respondents citing delivery of superior capabilities to the business or customer as the primary value driver.

“Software engineering teams’ workflows and technology needs are changing as organisations continue to shift to cloud-native, modular and API-centric application architectures,” said Walsh.

Related:  Rewriting the rules of IT service management
Tags: Gartnersoftware developers
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