Freshworks has partnered with Asia’s visionary distributor, Truvisor as they offer Freshsales Suite Pro all-in-one Customer Relationship Management solution (CRM)to businesses in Singapore.To improve business relationships, CRM system helps companies stay connected to customers, streamline processes, and improve profitability, according to Salesforce.
The CRM solution offers distinct advantages over other CRM solutions in the market. Simon Ma, director & regional manager, ASEAN, at Freshworks takes pride in its tailored workflows, comprehensive suite, user-friendly interface, efficient automation, and real-time analytics.
Government subsidy
According to Willie Yap, director of Digitalization and Automation at Truvisor, businesses, including Trade Associations and Chambers (TACs), who choose to adopt Freshworks' CRM solution can receive significant government subsidies to support the implementation costs. The Digi-TAC program covers up to 70% of the costs associated with implementing the Freshworks CRM solution (up to S$60K over three years).
“By leveraging this government funding, TACs can not only access cutting-edge technology but also do so with minimized financial strain. This initiative underscores the Singapore government's commitment to driving industry advancement, fostering digital transformation, and enabling organizations to remain competitive in an increasingly digital business landscape,” adds Yap.
New digital economy
“As digitalisation is a key enabler for business growth, TACs must stay abreast of new developments and embrace digital solutions to support their members in the new digital economy,” said Winnie Low, executive director, Membership and TAC Division, of SBF.
The ICT market in Singapore was valued at $41.8 billion in 2021 and will grow at a compounded annual growth rate (CAGR) of 7.9% to reach $61 billion by 2026, according to GlobalData.
