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Home Technology Security

Omdia: External IT experts in high demand

FutureCIO Editors by FutureCIO Editors
January 2, 2023
Photo by Andrea Piacquadio from Pexels: https://www.pexels.com/photo/formal-man-with-tablet-giving-presentation-in-office-3760093/

Photo by Andrea Piacquadio from Pexels: https://www.pexels.com/photo/formal-man-with-tablet-giving-presentation-in-office-3760093/

Pandemic-fuelled digital innovation and consolidation have resulted in sprawling IT estates, presenting a broad target for advanced persistent threat actors across networks, clouds, data systems, and connected partners.

Large enterprises and government agencies are under increasingly sophisticated attacks, reaching new record volume and velocity according to the second Omdia Universe of Global IT Security Services report.

Study findings:

  • One-third of large global enterprise executives report major escalations in security incidents across their IT estates over the past year.
  • Most organisations (54%) already engage with one or more third-party security service providers for managed and professional security services.
  • Increasingly, external partners are an extension of internal security teams, supplying scarce expertise to help deal with these threats.
  • However, organisations’ experiences and trust in their IT security service partners reveal stark differences.

“Cybersecurity is increasingly complex and mission critical. Not all firms are equally prepared, but digital dominance demands they must be,” said Adam Etherington, senior principal analyst for Omdia’s digital enterprise services.

Adam Etherington

“Every firm is ultimately responsible for its cyberdefense, risk, and compliance, but the degree to which they engage with service partners differs considerably. Executives naturally consider various security services to overcome broad-ranging challenges.”

Adam Etherington

Changes afoot

Omdia says telcos categorically have strengthened their position, as enterprises lean toward network-embedded security services. However, organisations’ level of advocacy for their security services partners has dropped.

This could signal that customers continue to set partner expectations higher, especially as companies place more trust in IT security partners for strategic advice and SecOps support.

Related:  Gartner warns: Know your buying process
Tags: IT securityOmdia
FutureCIO Editors

FutureCIO Editors

Strategic Insights for Chief Information Officers

FutureCIO is about enabling the CIO, his team, the leadership and the enterprise through shared expertise, know-how and experience - through a community of shared interests and goals. It is also about discovering unknown best practices that will help realize new business models.

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