RUCKUS Analytics is a new cloud service that aims to deliver network intelligence and simplify service assurance, to enable organisations with complex networks to proactively improve their users’ experience.
It uses machine learning (ML) and artificial intelligence (AI) to accelerate troubleshooting, provide comprehensive network visibility, automatically identifies service-affecting issues, and classify them according to severity. This will enable managed service provider and enterprise IT teams to address the most urgent incidents first.
Benefits of AI
Brandon Butler, IDC senior research analyst, Enterprise Networks, noted that advanced analytics, when processed properly, offer insights that allow organizations to gain unprecedented levels of visibility into what is happening in their networks at any time, both across the entire network and down to individual components.
“Equally importantly, network analytics power IT organizations to be more proactive, reducing helpdesk costs, improving operational efficiency and better securing enterprise environments. The RUCKUS Analytics service provides deep levels of insight and accompanying service assurance for enterprise network environments,” he added.
CommScope’s RUCKUS Analytics integrates directly with RUCKUS on-premises, private cloud and public cloud control and management architectures and requires no on-site data collector.